We love rugs (who doesn’t?) and always look for a great place to find a good deal. This is how we stumbled upon Super Area Rugs, a family-owned New York-based rug company. With rugs from over 30 designer brands and tons of positive customer reviews, we decided this is too good of a find not to share.
Want to learn more? We’ll hook you up with everything you need to know in this Super Area Rugs review.
What is Super Area Rugs?
Super Area Rugs offers hundreds of different area rugs in 6 different styles:
- Shag (along with braided is their biggest seller & specialty)
Each of their rugs comes with a money-back guarantee and is significantly cheaper than many competitors.
While we love that Super Area Rugs offers rugs at a fantastic price made from high-quality materials, so does Wayfair, West Elm, and Rugs USA. So, what makes Super Area Rugs different? This question is the entire reason why we decided to do more digging and, we found two reasons that we think are game-changers:
Super Area Rugs is dedicated to providing the best customer service you will ever experience when purchasing a rug. They provide each customer with a personal client associate that will walk you through every aspect, from your initial inquiry to getting the rug delivered to your front door.
Shipping & Money Back Guarantee
Not only does Super Area Rugs offer free shipping to 48 states regardless of how much you spend (no minimum requirement) and provide a 30-day money-back guarantee, no questions asked. It’s pretty much the Amazon of rug buying (in fact, they are one of Amazon’s biggest sellers).
Still not convinced about Super Area Rugs? Let’s take a look and see how they compare to a top competitor.
Super Area Rugs Review
We give Super Area Rugs 4.5 stars for two reasons: 1) They stand behind their product and are 100% committed to doing whatever it takes to help the customer feel like they are getting the product they want, and 2) the price. Rugs are a great way to redesign your space but often come at a price tag that seems a bit astronomical.
Super Area Rugs is one of the cheapest brands available, yet their many 5-star ratings show that they don’t skimp on quality.
Customers who ordered from the Super Area Rugs’ website had nothing but five stars to give when it came to shipping. Many customers commented on how their rugs arrived way before they had initially expected.
Product Quality: ★★★★
We give Super Area Rugs 4 stars for overall product quality for one reason: some of their rugs were made better than others. For example, the faux shag rug that we reviewed earlier had some reviews from customers who said that the rug shed a bit more than they had originally hoped.
If you are looking to invest in a rug that will last you 5+ years, Super Area Rug might not be the company you want to go with.
Customer Service: ★★★★★
It was easy to give Super Area Rugs a five-star rating for customer service, as this is the area that they truly shine! They make sure to go above and beyond in answering all of your questions and have a “no questions asked” return policy, which eliminates any unnecessary stress when needing to return an item.
While we have come to love and appreciate Super Area Rugs, don’t take our word for it–here’s what real customers are saying about some of Super Area Rug’s top products.
Super Area Rugs Product Reviews
★★★★ 4.7 stars, 406 reviews
“This area rug is perfect for what I was looking for. It is well made, has beautiful colors and my stocking feet love the feel of it.”
“I loved the look of this rug and it originally seemed to be good quality. I have two large dogs and I’m disappointed with how it’s held up to everyday use. It’s been a month or so and one seam is already separated and there are numerous snags. Does not seem to be built for main traffic areas.”
Leslie T.: ★★★★★
“When the rugs were delivered to the wrong house and I didn’t know where they were, I emailed Super Area Rugs and received a phone call from their representative. I was assured they would work on it and would make it good no matter what. They immediately contacted FedEX and the rugs were found early the next day! Really a great company with a great product – highly recommended.”
Grace K: ★★★★★
“I was very hesitant about ordering a rug from Amazon and was looking at this same pattern rug in the $250-$300 range on other sites, but couldn’t justify spending that much. The shipping was faster than expected and the rug was wrapped up nicely and fully protected. The colors are beautiful and tie my living room so nicely together.”
“Absolutely love this rug. The teal color matched my paint perfectly. I get tons of compliments on this rug, and am a little embarrassed that it’s priced so low. But be aware for those who don’t know, DO NOT VACUUM…….”
“Literally the worst rug I have seen! I am not exaggerating and this is literally the first negative review I have ever given. Cheaply made. Looks like a child made it. Quality was horrible. It was so poor that you could not even recognize the pattern. I immediately trashed it…”
“I love this rug! The texture does change when it gets wet though! I actually prefer the texture after I washed it (threw it in the washing machine and air dried it). Turns into a shaggy, sheepskin type of texture that’s super soft and cozy.”
“This doesn’t resemble sheepskin at all. It looks like faux fur. It also smells terrible when you open the packaging – you can smell it through the packaging. The smell goes away but this does NOT look or feel like real sheepskin AT ALL. It’s quite flat – not puffy or textured like the photo. Would return if I hadn’t misplaced the packing slip.”
“Love how fluffy, white and fun this is. Happy with the purchase and value.”
Super Area Rug vs. Rugs USA
★★★★ 4.6 stars, 106 reviews
✔Made from hand-tufted polyester
✔Able to return and get a full refund within 30 days
✕Price is significantly higher than Super Area Rugs’ faux fur rug
✕Only available in one color (white)
✕Not machine washable
✕Many customers said it feels more like fleece than sheepskin
★★★★ 4.6 stars, 1,848 reviews
✔Available in multiple sizes and over 8 different colors
✔ Price is a lot cheaper
✔Comes with a non-skid backing
✔Available to buy at many different places (sold on Wayfair, Amazon, and Walmart!)
✕Not hand tufted like Rugs USA
✕Sheds more than what some customers were expecting
✕Color on the website did not match the product, according to one customer
From comparing Super Area Rugs with one of their top competitors, you can see a fair amount of things to like about them. Our favorites are the multiple color and size choices, significantly lower cost than competitors, and that they’re machine washable (this is huge—I wash my rugs every week!).
After digging deeper, I am definitely going to keep Super Area Rugs in mind for the next time I need a new rug! With so many different options to choose from and at an actually reasonable price, they should definitely be on your list of places to go for rugs for your home!